Gingerbread kisses ornament

Gingerbread Kisses wooden ornament 

• Order Processing 

We do our best to fulfill and ship orders out within 7-10 business days, sometimes sooner. Please note that turnaround time may be longer during holidays and can also depend on current production schedule. This production time is not included in the shipping or delivery time estimate. All products are shipped from Thornton, CO. Our products are made to order unless otherwise specified. Rush orders are available for an $25 additional fee.

• Order Shipping 

Upon completion of an order, the package will be shipped within 1-3 business days. On occasion, if we see that more than one order has been placed by an individual, we may go ahead and combine those orders into one package to try and reduce the overall shipping costs. When orders are combined, it usually results in one of them being expedited, so we hope you will see this as a benefit to you.

The transit time for each order depends on the shipping method chosen at the checkout. Not all tracking events may be represented in real-time, and this causes a shipment to appear stalled at a particular place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:

               • Packages being handled by multiple carriers, when handed off to local carriers

               • Local customs department processing time

For these reasons, we are unable to guarantee a delivery date with certainty.

Handling from mail carriers is beyond our control. However, if a product is damaged during transit a replacement will be sent once damaged product is returned (or disposed of if it is glass) along with a return mailing label. Please contact us at v8woodcraftdesigns@gmail.com with photos of the damage to the product and photos of the box. Please allow up to 2 business days for a response.