You asked, we answered
Do you offer Discount Codes?
V8 Woodcraft Designs is proud to honor a 10% discount to all Military, First Responders, Medical and Teachers. Please email firstname.lastname@example.org with supporting documentation or identification to receive your discount code. All applicable codes must be entered at checkout and cannot be applied after a transaction has been completed. Discounts do not apply towards Pre-Sale, Custom Engraving, or Clearance/Seconds items and the cost of these items do not apply towards the necessary subtotal for wholesale discounts.
Could there be color variations?
To keep items in stock we may order the same items from various manufacturers, which may cause a slight and unavoidable difference in appearance. Colors can vary slightly from one batch to the next, or between different manufacturers, and Misbehaving Engraving cannot be held responsible for these color variations.
Are you able to send me a proof before shipping out my product?
We do not send any finished engraved and/or cut proofs. The only proof that will be sent is for custom orders that we deem necessary. This is to ensure the design requested is correct according to individual orders.
Are you able to engrave my logo?
Yes, we ask that all logos be sent in either PNG or SVG format and that you own or have proof of release to use
Do you offer local pick up?
Yes, local pick up is available in Thornton, CO. Please select the local pick-up option at checkout. You will receive an order completion email with instructions for your pickup. We offer a grace period of 7 days from the date of this email to retrieve your items. Please keep an eye on your junk folder. If your order is not picked up within 1-week future orders may be refused. On the 8th day, you will receive an invoice from us with shipping cost. This will need to be paid within 24 hours of the invoice date. After the 10th day if we have not heard from you and the shipping invoice is not paid then your order will be cancelled and disposed of without eligibility for refund.
Why is the engraving on my board lighter or darker than what is shown on your website?
Because our boards are made of all natural woods, the engraving will vary depending on the specific grains of that board. Each board will be unique and one of a kind
Can I place my cutting/charcuterie board in the dishwasher?
No, please only hand wash boards with warm water and a sponge using soap. Hand dry with a dish towel. Refrain from leaving the board soaking in a sink or dish pan. Please use a cutting board oil every month or so
I noticed an imperfection on my finished good. Why is that?
Each wood sheet is milled down from large pieces of lumber. Occasional imperfections such as knots, slight roughness, grain patterns, or difference in color is common with natural real wood.
Why is the engraving on my item lighter or darker than what is shown on your website?
Because our wood sheet items are made of all natural woods, the engraving will vary depending on the specific grains of that wood sheet. Each item will be unique and one of a kind.
HATS AND BEANIES
How do I care for the hats and beanies with the leather patch?
Please use a gentle detergent when washing using cold to warm water. Hand-wash (preferred) or wash on a delicate cycle. Do not put in the dryer, air dry only. All patches are adhered using heat activated adhesive with an industrial hat heat press.
Are the patches made of real leather?
No, the patches are made of leatherette (faux leather)